Weapons
- Are Windlass Steelcrafts swords suitable for combats, i.e. are battle-ready?
- Can you sharpen a bladed weapon, so that it is razor-sharp?
- What is the difference between industrially rolled and hand-forged blades?
- I have ordered a sword in your store and would like to order a scabbard now, how?
- Why it isn´t allowed to fight with a decorative sword?
- How and what materials are your daggers made from?
VAT and Customs
- If I buy something while having a valid VAT number, can you send me an intracommunautaire invoice without VAT?
- I live in the USA, would I be charged VAT?
- We are subject to VAT in the EU, can we buy VAT-free?
- Since I live in the U.S. am I still required to pay the 21% VAT?
- Hello from Greece! Will I have to pay any custom or duties when receiving your goods?
Service
- Hi, how long is the warranty on your swords?
- What is your Privacy Policy?
- How long does the warranty last and what does it cover?
- Can you please tell me the price of a product in Euros / US Dollars?
- I would be interested in a product that says "Sold out and no longer available". Is there still a way to get this product?
- Some goods from your offer cannot be ordered (added to the shopping cart), what should I do if I am interested in them?
Shipping and Transport
- Hello from the USA! I checked the GLS website and it says that they tried to ship it and it failed. How do I contact them to pick up the package?
- Hi, I want to buy this, is it possible to get it to Prague, and pick it up?
- How much does the shipping cost?
- If I purchase a mix of made to order items and in stock items, will I be charged a separate shipping charge for the different packages?
- I want to place an order; though some items are in stock and others not. Do I have to wait until all of them are in stock or do you send it to me in parts?
Medieval armor
- I own an original armor and sword from the 16th century, would you be interested to buy it?
- Hello! Could you make for me an armor and a robe from the movie XY?
- Do you make custom-sized chain mail armor?
- Could you build in the gauntlets leather gloves for a better shock absorption?
- From which material is the combat version of the shield with coat of arms made?
Recently answered questions
- Found a mistake?
- I want to place an order; though some items are in stock and others not. Do I have to wait until all of them are in stock or do you send it to me in parts?
- Can you please tell me the price of a product in Euros / US Dollars?
- I would be interested in a product that says "Sold out and no longer available". Is there still a way to get this product?
- Some goods from your offer cannot be ordered (added to the shopping cart), what should I do if I am interested in them?
- I want to change my already paid order, can you advise me how?
Interesting Facts About the Swiss Army Knives from Victorinox
Anubis, the God of the Underworld
The History of Crusades - Part 1: The Conquest of Jerusalem and The Rise of Knightly Orders
Mikov, traditional knife production from Czech Switzerland
