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Frequently asked Questions

Don't know how to choose the right size costume? Where to clean the costume? Need to contact us or find out why it pays to register on our site?

Shipping and payment

Looking for information on possible transport and payments? For shipping, select the country of delivery you are interested in.

Service and complaints

Have you bought goods that you are not 100% satisfied with? Find out how we can help you, what goods and defects can be claimed, where to go, how the claim will be handled, what documents we will need and other tips for a smooth process.

About us

Want to know more about us? Do you want to know who we are? Or about our history or why shop with us?