Shipping and payment options

Delivery within the EU & EuropePayment option
Standard shipping with GLS, FedEx and PPL/DHL
Credit card

VISA, Mastercard, Diners Club

PayPal
Pre-payment

onto our German account

For deliveries outside the EU: we calculate net prices (public price in our website minus Czech VAT). Please note that charges on imports from third countries customs duties and import VAT may be charged by local authorities. These extra costs shall bear the buyer itself.

How long does delivery usually take?

CountryDelivery time
Germany 1-3 working days
Austria 2-4 working days
Switzerland 4-8 working days
Other countries within the Europe 4-10 working days
Other countries in the the whole World 5-15 working days

Advisory Service: Questions and Answers

Hello from the USA! I checked the GLS website and it says that they tried to ship it and it failed. How do I contact them to pick up the package?

GLS do not operate in the USA. They cooperate with FedEx here. Please call the FedEx service number: 1-800-463-333-9

Enter the Advisory Service