Frequently asked questions and answers

Category:

FAQ in category Shipping and Transport

Hello from the USA! I checked the GLS website and it says that they tried to ship it and it failed. How do I contact them to pick up the package?
Hi, I want to buy this, is it possible to get it to Prague, and pick it up?
How much does the shipping cost?
If I purchase a mix of made to order items and in stock items, will I be charged a separate shipping charge for the different packages?

Recently answered questions Shipping and Transport

Do you have a question or a problem? Do not hesitate and contact us!

608 973 359 (Mo-Fr, 8:00-16:00 CET)
info@outfit4events.com

Periods

Let yourself enchant by history

Crossbows

Archery and crossbows

07/31/2017

Crossbow is easier to aim with and furthermore releases its projectile with significantly bigger draw force than a traditional bow. The improvement already known by ancient Chinese made it efficient and threatening weapon of medieval battlefields but also usable for hunting. Crossbows still have their place in present shooting sports or military and their ammunition is not ordinary arrows but bolts (sometimes called quarrels) featured with metal tips.
What is the difference between normal and forged sword blade?

Swords, bladed weapons

07/27/2017

The 54SiCr6 spring steel from which the sword blades are produced, have a high fatigue resistance. The chromium and silicon alloyed steel has high stability, hardness and abrasion resistance. A mold is filled with a prescribed composition of metals and these are then melted into an ingot in the steelworks. It is then rolled out to the required steel thickness. During hot rolling, the material becomes compact or denser (the crystalline structure is homogenized).
Throwing axe made of mild steel or spring steel?

Swords, bladed weapons

07/25/2017

We offer throwing axes from both steel grades. How do their properties differ?
Information about custom-made-shoes

Historical costumes and footwear

07/18/2017

You often ask about the possibilities in the production of our historical shoes. You can find shoes from several manufacturers in our store. The following information does not apply to imported footwear such as from Marshal Historical, Ulfberth, etc. They refer to the more expensive models produced in the Czech Republic. You simply recognize them - you can choose their size “made-to-measure” (usually the last option).

Do you like shopping with free shipping? If you purchased for at least € 900, you will receive a free delivery to France, Italy, Spain, Austria, Hungary and Poland!

Free delivery on orders over 900€
Is it necessary to deliver the goods quickly? If you manage to place your order of in-stock items by 11.00 am and pay, it will be despatched on the same day. Delivery time within Europe take about 2-5 business days.

Fast delivery for orders by 11:00 AM
Does the delivered size not fit? We exchange the goods within 14 days for another size free of charge. You pay only the shipping.

Exchange of size within 14 days for free
Many of our products are not available anywhere else. These are unique replicas of museum exemplars, designs of ours or our customers.

Unique items exclusive production
Are you looking for a specific replica that cannot be obtained anywhere, compile a maximum of technical specifications and contact us, we'll have a look at it!

Custom-made and made-to-measure