Frequently asked Questions: VAT and Customs
All your questions
Since I live in the U.S. am I still required to pay the 21% VAT?
No, as soon as you enter a Non-EU delivery address into your order, the shop system will charge automatically VAT-free prices.
Hello from Greece! Will I have to pay any custom or duties when receiving your goods?
As both of our countries are a part of the EU, will not have to pay any customs or duties. You will not have to pay anything else when receiving the sword. The final total price including all charges will be paid to us.
If I buy something while having a valid VAT number, can you send me an intracommunautaire invoice without VAT?
If you have an valid European VAT number and we should ship to your invoicing address, please get registered incl. your VAT number. Then please let us shortly know. After we have checked your data, your customer account will be switched to VAT-free. From that moment on you can buy from us VAT-free. It is only important to log in with your original email address first.
I live in the USA, would I be charged VAT?
If you specify a delivery address outside the EU, our internet-store will automatically charge you VAT-free prices. But if you are from outside the EU and specify a delivery address in the EU, VAT will be charged.
We are subject to VAT in the EU, can we buy VAT-free?
Yes, please register your company in our store and mail us this request. After checking your invoice data we turn on the VAT-free prices for your customer account. Every time you log-in, our store will automatically charge VAT-free. Unfortunately, changes to invoices ex post are not possible.
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