How do I place an order?

Please put the selected product into the shopping cart by clicking the "Buy" button. This text is displayed on red background can be found on each product page.

After finishing the previous step a window with the title “Successfully added into the shopping cart" appears. By clicking on "Continue shopping" (on the left side, blue background) you can return back to the product page. This way you can put different products in the cart, as if you were in a stony shop.

If you have put all of the intended items in your shopping cart, please click on “Pay and order” (right side, red background).

On the page "Additional services" you can order extended warranty and gift wrapping. Then click again on "NEXT" (bottom right).

On another page, please enter your contact information. The shipping is calculated according to your delivery address. Here you may also enter a different delivery address. Fields marked with Asterisk (*) are mandatory. Registered customers can enter only their email address and password. Then click again on "CONTINUE" (bottom right).

On this page, please choose a shipping and payment method. If your order contains in-stock and out-of-stock items, you can opt that the in-stock items will be shipped immediately and the rest later. Then click on "SUBMIT" (bottom right).

In this moment is your order completed and on the screen you should see " Your order has been successfully submitted. Thank you! " Under this thanksgiving you should see your order number. Please note this number for the case that you don´t receive a confirmation email in your mailbox within a few minutes. Please mention this number whenever you write us regarding this order.

Advisory Service: Questions and Answers

If i buy something while having a valid VAT number, can you send me an intracommunautaire invoice without VAT?

If you have an valid European VAT number and we should ship to your invoicing address, please get registered incl. your VAT number. Then please let us shortly know. After we have checked your data, your customer account will be switched to VAT-free. From that moment on you can buy from us VAT-free. It is only important to log in with your original email address first.

Enter the Advisory Service