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Home FAQsShipping and Transport I want to place an order; though some items are in stock and others not. Do I have to wait until all of them are in stock or do you send it to me in parts?

Frequently asked questions and answers

I want to place an order; though some items are in stock and others not. Do I have to wait until all of them are in stock or do you send it to me in parts?

During the checkout process, you can tick off the following selection on the shipping selection page: "Divide my order and ship immediately in-stock items." If selected, items that were in stock at the moment of the order will be shipped immediately, and the rest later in the second shipment.

Periods: Shipping In stock

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  • Do you like shopping with free shipping? If you purchased for at least € 1200, you will receive a free delivery to France, Italy, Spain, Austria, Hungary and Poland!

    Free delivery on orders over 1200€

  • Is it necessary to deliver the goods quickly? If you manage to place your order of in-stock items by 11.00 am and pay, it will be despatched on the same day. Delivery time within Europe take about 2-5 business days.

    Fast delivery for orders by 11:00 AM

  • Does the delivered size not fit? Simply return the unsuitable size to us within 14 days and immediately reorder the correct size. The price of the return will be refunded within a few days after receipt.

    Exchange of size within 14 days for free

  • Many of our products are not available anywhere else. These are unique replicas of museum exemplars, designs of ours or our customers.

    Unique items exclusive production

  • On an approx. 800m2 we store items worth about 800,000 EURO. Choose any item from stock today and it will be despatched immediately. Personal pickup in Kadan can be organized within a few minutes!

    Huge range of products Bestsellers always in stock

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According to the Act on the Electronic Collection of Sales (EET), the seller is obliged to issue an invoice to each customer. At the same time, he must record this turnover online with the tax administrator; In case of technical problems no later than 48 hours.

 

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