General Terms and Conditions for Businessmen


These General Terms and Conditions (B2B-GTC) shall represent the exclusive basis for any legal relationships between the company

Wellcrafted s.r.o.
(“Supplier” in the following)
Lipova 1744
43201 Kadan, Czech Republic
recorded in the Commercial Register administrated by the Registration Court Usti nad Labem under file No. C 20787, identification No. 25492217

and its business customers (“Customer” in the following).

1. General Information

Within the meaning of these B2B-GTC as Customers shall be regarded natural or legal entities or partnerships of legal capacity with whom business relationships are started and who exercise a commercial, independent or freelance activity. Separate terms and conditions (B2C-GTC) shall apply to orders made by consumers.

Orders are accepted by the Supplier only if they are confirmed in writing, or a statement has been prepared for delivery. Oral agreements, which represent a change in payment terms or general terms and conditions, as well as agreements that represent a change in the listed in  price list prices gain, are valid only if they are confirmed in writing.

The customer acknowledges our B2B-GBT by accepting our invoice at latest. Our offers regarding prices, quantities and delivery times and availability are subject to change and without any warranty. All images and information in all offers, internet catalogs and price lists  are only approximate. Product specifications are based on the materials provided by the manufacturers and therefore without our own responsibility.

Specifying a delivery date is always approximate, however we always take pains to meet it.

The Supplier reserves the right to annul the purchase contracts partially or completely, without any right to compensation or damages from the Customer.

The Supplier is entitled to make partial deliveries, each partial delivery shall be deemed completed separately.

With writing, printing or other errors, the Supplier is entitled to withdraw from the contract, or to rectify the bill, without any claims could be made against the Supplier.

All prices are EXW (EX-Works Incoterm) excluding packing, which is to be made to the Customer's account at cost in an economic way and will not be returned.

Shipping is at the expense and risk of the Customer. The transport risk is to be borne by the customer. For any damage occurred during transport is responsible the shipping company. Packaging is done carefully, however without any warranty.

The Customer shall inspect the goods received for defects, condition and promised features immediately upon their receipt. Obvious defects must be reclaimed within 8 days after receipt. The Supplier is not liable for defects that are caused by improper use, mishandling, lack of or improper maintenance, transport damages, unusual influences and similar.

The return of goods is possible only after previous consultation with the Supplier. In this case the Supplier reserves the right to charge the Customer the cost of handling, shipping, cleaning and restocking. Defective packaging will be charged as well.

Payment terms: The Supplier's invoices are payable regardless of the receipt of goods, and without prejudice to the right of complaint. Payments are considered only if they are paid directly to the Supplier.

All delivered goods shall remain the Supplier's property until the purchase price has been paid in full by the Customer.

Bills of exchange and checks are taken for valid payments only after their cashing in. In case of intervention of third parties into the Supplier's property, he must be notified immediately. In case of Customer's bankruptcy shall the Supplier's property be segregated.

Shall delay of Customer's payment occur, is the Supplier entitled to demand the goods delivered back immediately.

Payments made to the Supplier are exempt from any charges.

The Supplier is entitled to charge payment delay, collection fees and default interest at the rate of 8% above the usual interest rate on the Czech financial market.

The minimum order value for the first order of new resellers is 300 EUR net. You will remain our registered reseller, as long as the total sales of your orders with us amount to at least 5.000 EUR net per year.

The alternative address for reshipments is Wellcrafted s.r.o., c/o GLS Depot 15, Johann-Esche-Strasse 26, 09212 Limbach-Oberfrohna OT Pleißa, Tel: 0049 – 3722 6098-0, Germany

Copyright Provisions

The Seller shall enable traders to use depictions provided by the Seller for advertising on the Internet, in catalogues and in other publications, namely on assumption that such particular use of depictions is used only for purposes of trading with the Seller.

If a trader is using depictions provided by the Seller contrary to the conditions set forth in paragraph 4.1. hereof, the Seller shall be entitled to claim immediate suspension of further use by the trader, in particular removal of such depictions from the Internet page of the trader. In such case, the Seller shall be entitled to claim from the trader payment of flat conventional fine in the amount of 5,000.00 Euro for every such action violating the law.

Final Provisions

This agreement is governed by the laws of the Czech Republic. Court and place of performance for both parties is Chomutov, Czech Republic.

Should individual provisions of these B2B-GTC be or become null and void, the validity of the remaining provisions shall remain unaffected thereby.

Advisory Service: Questions and Answers

How much does the shipping cost?

The shipping is calculated according to the overall weight of the items in your shopping cart. You will see the exact amount when proceeding to the checkout before order your final confirmation. It means that you can still decide whether to buy or not. Customers from outside the EU will be automatically charged no 21% VAT after a non-EU shipping address has been input.

Enter the Advisory Service