Frequently asked questions and answers

What is the difference between industrially rolled and hand-forged blades?

In the case of hand-forged blades, our blacksmith takes the already rolled spring steel and forges it by hand on the anvil or under the drop hammer. The steel gets more solid (denser) by forging. In the case of industrially rolled spring steel blades, the sheets of steel plate is cut to strips under drop snips, then ground or milled and immediately forged into the annealing furnace and oil-quenched. The properties of both kinds of steels are not very different, since industrial rolling is already very good! On forged blades are usually blacksmith marks, which give them an authentic and unique look.

I live in the USA, would I be charged VAT?

If you specify a delivery address outside the EU, our internet-store will automatically charge you VAT-free prices. But if you are from outside the EU and specify a delivery address in the EU, VAT will be charged.

Hi, how long is the warranty on your swords?

The warranty is 2 years long and refers to material faults and faults that appear when used in a proper way. The warranty does not cover to common wear out. We recommend using swords made by the same producers for sparring swordfights. Our weapons are designed for training and theatre fencing (stage combats). Brutal and improper use (such as stabbing and knocking it into the ground, or forcing it) can damage even the best sword!

If i buy something while having a valid VAT number, can you send me an intracommunautaire invoice without VAT?

If you have an valid European VAT number and we should ship to your invoicing address, please get registered incl. your VAT number. Then please let us shortly know. After we have checked your data, your customer account will be switched to VAT-free. From that moment on you can buy from us VAT-free. It is only important to log in with your original email address first.

What is the gift wrapping?

You may order this service with your order to save the hassle with packing a gift by yourself. Your goods will are put in a standard cardboard box that is then wrapped in a colourful gift paper. The colours and decorative motifs of the gift paper change with the seasons of the year. The colourful gift wrapping is also bound about with coloured ribbon. The whole “gift” is then wrapped in bubble wrap and black stretch film so that it does not come to any harm during the transport. Be careful when unpacking, so that you do not damage the gift packaging yourself! We hope you and / the presentee will like our gift wrapping.

How and what materials are your daggers made from?

The daggers are approximately made as follows. The basic shape of the blade is made by a laser CNC machine. It is burned from spring steel. The semi-finished blade follows then in the groove cutter, where the cutting edge and the groove are milled. The blade is then oil-quenched and tempered to the desired hardness. Then the guard and pommel is attached to the blade tang. The tang is usually peened at the end (behind the pommel) and the cross-guard hard soldered with brass. Hardwood plates are placed under the handle wrapping from genuine cowhide so that the handle is sufficiently robust for a safe grasp. The steels surfaces obtain the desired finish in the end - with a wire brush or with a felt disc with polishing paste.

Hello from Greece! Will I have to pay any custom or duties when receiving your goods?

As both of our countries are a part of the EU, will not have to pay any customs or duties. You will not have to pay anything else when receiving the sword. The final total price including all charges will be paid to us.

Hello from the USA! I checked the GLS website and it says that they tried to ship it and it failed. How do I contact them to pick up the package?

GLS do not operate in the USA. They cooperate with FedEx here. Please call the FedEx service number: 1-800-463-333-9

How long does the warranty last and what does it cover?

The statutory legal warranty covers the productions defects of all products for a period of two years from the purchase day and this guarantee can be enforced by the consumer within 2 months from the discovery of the defect. In case of conformity defect, the consumer is entitled, at its own discretion, to the repair or the substitution of the defected products by the seller, without any additional cost, save if the requested remedy is not possible or too much expensive in respect of the other. If repair or substitution are not possible, the consumer has, in any case, the right to have a reduction of the price or to have a sum proportioned to the product value paid back, against the return of the product to the seller. The above applies ONLY to consumers as defined by the Law. Damages deriving from the use or from an accident or caused by the natural wear and tear do not fall within this guarantee or other guarantees. Wear and tear is damage that naturally and inevitably occurs as a result of normal wear or aging. We deny any responsibility deriving from incidental or consequential damages caused by the misuse of the products or its components.

How much does the shipping cost?

The shipping is calculated according to the overall weight of the items in your shopping cart. You will see the exact amount when proceeding to the checkout before order your final confirmation. It means that you can still decide whether to buy or not. Customers from outside the EU will be automatically charged no 21% VAT after a non-EU shipping address has been input.

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Advisory Service: Questions and Answers

I have ordered a sword in your store and would like to order a scabbard now, how?

The scabbards are made exactly to the size of the blade. Please select a scabbard you like. If you´re not sure, whether it is a suitable one, contact us with your order number and we will recommend you a suitable style. If you have already received the sword, we will ask you after receiving your order to submit several measurements of the sword blade. If we still have not dispatched the sword, we will take measurements of the blade ourselves and have the scabbard made for you in correct size.

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